Saint Alphonsus Rehabilitation Services (STARS) has identified the following strategic goals. These goals were developed to ensure the ongoing provision of EXCELLENT REHABILITATION CARE in all of its Idaho and Oregon STARS locations.

2016-2017 Strategic Goals for STARS 

  • Maintain excellent clinical outcomes
  • Ensure an excellent patient experience
  • Ensure excellent fiscal management/financial stewardship
  • Enhance coordination with physicians/other providers
  • Assist patients with appointment keeping
  • Increase locations to address demographic needs in concert with Saint Alphonsus Strategic Plan 
  • Maintain a fun/happy environment for therapy

Click on the following links below for more information.  

EXCELLENCE IN CLINICAL OUTCOMES
Maintain better-than-national performance in orthopedic clinical outcomes as measured by FOTO (Focus on Therapeutic Outcomes.) Exceed established performance targets on our internally developed outcome tools for neuro and pediatrics.
  EXCELLENCE IN PATIENT SASTISFACTION
Maintain 95%+ positive overall satisfaction and likely to recommend scores from our patients as measured via Press-Ganey patient satisfaction surveys. (Our 2016 patient satisfaction results were in the top decile of Press Ganey patient satisfaction outcomes!)
EXCELLENCE IN EMPLOYEE SATISFACTION and ENGAGEMENT
Maintain top overall employee engagement AND overall job satisfaction as measured by Avatar Solutions. (STARS was rated in the Top Three Nationwide and ranked in the 99% for Employee Engagement and has been awarded Avatar’s Best-of-Class for employee overall job satisfaction!)